Ux Persona Building 2019 - Dashboard
1,034
visibility
Viewed
451
Total Responses
451
flag Completed
100%
timelapse Completion Rate
0
do_not_disturb_on Dropouts
12 min
access_time Average Time
| States | Responses |
|---|---|
| CA | 13.08% |
| TX | 9.98% |
| VA | 6.65% |
| MI | 4.88% |
| OH | 4.21% |
| Unknown (US) | 3.99% |
| MD | 3.77% |
| PA | 3.55% |
| NY | 3.33% |
| IL | 3.10% |
| FL | 3.10% |
| NJ | 2.88% |
| TN | 2.88% |
| WA | 2.88% |
| OR | 2.66% |
| MN | 2.66% |
| CO | 2.44% |
| NC | 2.22% |
| WI | 1.77% |
| GA | 1.77% |
| AZ | 1.77% |
| SC | 1.55% |
| AL | 1.11% |
| NV | 0.89% |
| KS | 0.89% |
| NH | 0.89% |
| DC | 0.89% |
| NE | 0.89% |
| IA | 0.89% |
| AK | 0.67% |
| OK | 0.67% |
| MO | 0.67% |
| MA | 0.67% |
| IN | 0.67% |
| KY | 0.67% |
| MT | 0.44% |
| HI | 0.44% |
| WY | 0.44% |
| UT | 0.44% |
| NM | 0.44% |
| ME | 0.44% |
| WV | 0.44% |
| AR | 0.22% |
| ND | 0.22% |
| ID | 0.22% |
| Outside US / Unknown | 0.67% |
| Total | 100.00% |
79%
Desktop
/
LAPTOP
|
94% Windows | 6% Mac | 0% Linux | 0% Other |
19%
SMARTPHONES
|
24% Android | 76% iPhone | 0% Windows | 0% Other |
3%
TABLETS
|
92% iPad | 8% Android | 0% Windows | 0% Other |
3. Do you purchase products on Ferguson.com?
| Answer | Count | Percent |
|
Yes | 315 | 70.63% |
|
No | 131 | 29.37% |
|
|---|---|---|---|---|---|---|---|---|
| Total | 446 | 100 % |
| Mean 1.294 | Variance: 0.208 | Standard Deviation: 0.456 | Standard Error: 0.022 | Confidence Interval: [1.251 - 1.336] |
|---|
4. How often do you purchase products on Ferguson.com?
| Answer | Count | Percent |
|
Daily | 87 | 27.97% |
|
2-3 times a month | 67 | 21.54% |
|
Once a week | 63 | 20.26% |
|
Less often than once a month | 39 | 12.54% |
|
Once a month | 30 | 9.65% |
|
Several times a day | 25 | 8.04% |
|
|---|---|---|---|---|---|---|---|---|
| Total | 311 | 100 % |
| Mean 3.656 | Variance: 2.220 | Standard Deviation: 1.490 | Standard Error: 0.084 | Confidence Interval: [3.490 - 3.822] |
|---|
5. How often do you use the following paths to purchase products on Ferguson.com?
| Question | Count | Score |
|
||||
|---|---|---|---|---|---|---|---|
| I use the Search Bar and browse the results page to find products then add them using Quick View or from the Product Detail page. | 307 | 3.37 |
|
||||
| I collect products I use most often into Lists and fully/partially build my orders through there. | 307 | 2.58 |
|
||||
| I take quotes from Quote Center and flip them into orders. | 306 | 2.43 |
|
||||
| I use Quick Order (within dashboard) to quickly put together orders. | 305 | 2.3 |
|
||||
| Average | 2.67 |
6.
| Question | Count | Score |
|
||
|---|---|---|---|---|---|
| I know my Ferguson.com product codes I use most often and enter them into the search bar to pull them up quickly | 310 | 1.61 |
|
||
| I utilize Ferguson.com Fast Codes to find products based on my company/organization's part # system | 307 | 1.78 |
|
||
| Average | 1.69 |
7. Do you request bids from Ferguson?
| Answer | Count | Percent |
|
Yes | 312 | 69.64% |
|
No | 136 | 30.36% |
|
|---|---|---|---|---|---|---|---|---|
| Total | 448 | 100 % |
| Mean 1.304 | Variance: 0.212 | Standard Deviation: 0.460 | Standard Error: 0.022 | Confidence Interval: [1.261 - 1.346] |
|---|
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