Ux Persona Building 2019 - Dashboard
1,034
Viewed
451
Total Responses
451
Completed
100%
Completion Rate
0
Dropouts
12 min
Average Time
 
States Responses
CA 13.08%
TX 9.98%
VA 6.65%
MI 4.88%
OH 4.21%
Unknown (US) 3.99%
MD 3.77%
PA 3.55%
NY 3.33%
FL 3.10%
IL 3.10%
TN 2.88%
NJ 2.88%
WA 2.88%
MN 2.66%
OR 2.66%
CO 2.44%
NC 2.22%
AZ 1.77%
WI 1.77%
GA 1.77%
SC 1.55%
AL 1.11%
NH 0.89%
NE 0.89%
NV 0.89%
KS 0.89%
IA 0.89%
DC 0.89%
OK 0.67%
AK 0.67%
MO 0.67%
MA 0.67%
KY 0.67%
IN 0.67%
NM 0.44%
MT 0.44%
ME 0.44%
UT 0.44%
HI 0.44%
WV 0.44%
WY 0.44%
ND 0.22%
ID 0.22%
AR 0.22%
Outside US / Unknown 0.67%
Total 100.00%
79% Desktop  /  LAPTOP 94% Windows 6% Mac 0% Linux 0% Other
19% SMARTPHONES 24% Android 76% iPhone 0% Windows 0% Other
3% TABLETS 92% iPad 8% Android 0% Windows 0% Other
3. Do you purchase products on Ferguson.com?
Answer Count Percent
20% 40% 60% 80% 100%
Yes 315 70.63%
No 131 29.37%
Total 446 100 %
Mean 1.294 Variance: 0.208 Standard Deviation: 0.456 Standard Error: 0.022 Confidence Interval: [1.251 - 1.336]
4. How often do you purchase products on Ferguson.com?
Answer Count Percent
20% 40% 60% 80% 100%
Daily 87 27.97%
2-3 times a month 67 21.54%
Once a week 63 20.26%
Less often than once a month 39 12.54%
Once a month 30 9.65%
Several times a day 25 8.04%
Total 311 100 %
Mean 3.656 Variance: 2.220 Standard Deviation: 1.490 Standard Error: 0.084 Confidence Interval: [3.490 - 3.822]
5. How often do you use the following paths to purchase products on Ferguson.com?
Powered by AI
Question Count Score
Never Rarely Occasionally Regularly
I use the Search Bar and browse the results page to find products then add them using Quick View or from the Product Detail page. 307 3.37
I collect products I use most often into Lists and fully/partially build my orders through there. 307 2.58
I take quotes from Quote Center and flip them into orders. 306 2.43
I use Quick Order (within dashboard) to quickly put together orders. 305 2.3
Average 2.67
6.
Powered by AI
Question Count Score
True False
I know my Ferguson.com product codes I use most often and enter them into the search bar to pull them up quickly 310 1.61
I utilize Ferguson.com Fast Codes to find products based on my company/organization's part # system 307 1.78
Average 1.69
7. Do you request bids from Ferguson?
Answer Count Percent
20% 40% 60% 80% 100%
Yes 312 69.64%
No 136 30.36%
Total 448 100 %
Mean 1.304 Variance: 0.212 Standard Deviation: 0.460 Standard Error: 0.022 Confidence Interval: [1.261 - 1.346]